Job Description
Accounts Executive – Accounts Receivable | UK/US
Company: IMS Group – IMS Decimal
Location: Makarba, Ahmedabad | Shift: UK / US
Experience: Relevant AR/O2C experience
Qualification: B.Com / M.Com / MBA Finance
Job Overview:
We are looking for an Accounts Receivable professional to manage AR activities for UK/US clients, including collections, cash application, billing, and account reconciliation.
Key Responsibilities
Debt Collection
· Monitor and manage outstanding customer accounts to ensure timely payments.
· Follow up with customers regarding overdue invoices and negotiate repayment plans.
· Reduce accounts receivable ageing by implementing effective collection strategies.
· Maintain accurate records of customer interactions, payment commitments, and collection efforts.
Dispute Resolution
· Investigate and resolve payment disputes and discrepancies in a timely manner.
· Collaborate with internal teams (e.g., finance, sales, and customer service) to address customer concerns.
· Ensure all resolutions align with company policies and contractual agreements.
Customer Relationship Management
· Build and nurture positive relationships with customers to ensure smooth transactions.
· Provide timely and professional communication to address payment-related concerns.
· Offer guidance on payment terms and credit policies to customers.
Process Improvement Initiatives
· Identify inefficiencies in the credit control process and suggest improvements.
· Implement automation or system enhancements to improve collection effectiveness.
· Provide insights and reports on debt collection performance and suggest data-driven strategies.
Required Skills
- Knowledge of Accounts Receivable / O2C processes.
- Good understanding of accounting and collections.
- Strong verbal and written communication skills.
- Good analytical and problem-solving skills.
- UK/US accounting process experience will be an advantage.
Thanks & Regards,