Arabic Linguist

Experience

Minimum 1 Year of Relevant Experience

Compensation

CTC: Up to ₹3,80,000 per annum

Language Requirement

Minimum B2 Level Proficiency in Arabic (Reading, Writing, Listening, and Speaking)

Key Responsibilities

• Audit and review Arabic language conversations, content, transcripts, and communications.
• Evaluate quality, accuracy, and compliance with client guidelines and standards.
• Identify grammatical, linguistic, translation, and communication errors.
• Provide constructive feedback and recommendations to improve quality performance.
• Prepare audit reports and maintain quality scorecards and trackers.
• Analyze trends and identify recurring quality issues and improvement opportunities.
• Ensure adherence to quality benchmarks, SLAs, and operational requirements.
• Collaborate with operations, quality, and training teams to drive continuous improvement.
• Escalate critical quality concerns and process deviations as required.

Required Skills & Qualifications

• Minimum 1 year of experience in Quality Auditing, Content Review, Translation, Localization, Customer Support, or related operations.
• Minimum B2 level proficiency in Arabic.
• Strong Arabic reading, writing, listening, and comprehension skills.
• Good command of English for reporting and documentation.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Proficiency in MS Office, particularly Excel.

Preferred Qualifications

• Arabic Language Certification (B2 or above).
• Experience in BPO/KPO or global operations environments.
• Prior exposure to quality monitoring and reporting processes.

Key Competencies

• Arabic Language Expertise
• Quality Auditing
• Analytical Thinking
• Attention to Detail
• Communication Skills
• Reporting & Documentation
• Process Compliance
• Stakeholder Management

Educational Qualification

• Graduate in any discipline.
• Arabic Language Certification preferred.

Working Conditions

• Location: Mohali
• Mode of Work: 100% Work From Office
• Shift: Permanent Night Shift
• Experience: Minimum 1 Year
• Salary: Up to ₹3.8 LPA

Interested candidates with a minimum of 1 year of experience and B2-level Arabic proficiency who are willing to work from the Mohali office in permanent night shifts are encouraged to apply.