Customer Service Associate - Walk in drive ( 11 AM till 3 PM ) - @ Saturday , 26th Sept-2026

Job Description

Designation : - Customer Service Associate (CSA )

Job-Location : - Bengaluru ( WHITE FIELD )

Company Website : - https://www.konecta-group.com

@ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .

Job Responsibilities : -

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• You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries
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• Understand the customer concerns and provide accurate and timely resolutions through ( Email , Voice & Chat )
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• Deliver excellent customer experience and maintain high CSAT scores.
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• Document all interactions clearly in CRM systems.
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• Adhere to quality standards, process guidelines, and compliance requirements.
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• Meet individual and team performance targets ( Productivity, Quality, CSAT ).
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• Upsell/Cross-sell products or services where applicable.
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Required-Skills : -

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• Atleast ( 0 - 5 yrs) in the Customer Support role in the International Voice & Chat .
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• Advanced level of English Communication Skills are required to express yourself clearly and professionally.
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• Should be flexible with the Rotational-Shifts ( UK / US ).
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• Working Mode :- Should be working Onsite from theOffice .
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Salary - Range : -

For Freshers : - CTC Offered = ( 3 Lacs / Per Annum )

For Experienced : - CTC Offered = ( 4.5 Lacs / Per Annum )

@ WALKIN DRIVE DETAILS : -

Timings : - From 11.00 AM Till 3.00 PM

Date : - @ Saturday , 26th September - 2026.

VENUE details : -

Wework IWF Compus,

Survey No.192,

Main Road, B Narayanapura,

Whitefield, Mahadevapura,

Bengaluru,

Karnataka 560048.

DisClaimer : - Please note that the applications meeting the above mentioned criteria will only be considered for further process .