Customer Support Specialist

Job Description

Customer Service Representative (Chat Support) | 0–2 Years

Walk-In Drive – Hyderabad

Position: Customer Service Representative (Chat Support)

Experience: 0–2 Years

Work Location: Hyderabad

Shift: Night Shift

Work Mode: 100% Work from Office

Share your resume: Aditya.Kishan@artechinfo.in

Walk-In Details

Dates: 12th August – 30th August (Including Saturday & Sunday)

Time: 10:00 AM – 1:00 PM

Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad – 500032

IMPPORTANT: Please mention Aditya Kisan at the top of your resume before attending the interview.

Eligibility

✅ Graduates Only – BA, B.Com, B.Sc, MBA

✅ Freshers and candidates with up to 2 years of experience can apply

✅ Strong written English communication skills

✅ Good typing speed and accuracy

❌ B.Tech, M.Tech, MCA, and BCA candidates are not eligible

Key Responsibilities

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• Provide customer support through chat platforms
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• Resolve customer queries efficiently and professionally
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• Maintain quality and customer satisfaction metrics (CSAT/NPS)
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• Document customer interactions accurately
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• Handle multiple chat conversations simultaneously
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Preferred Skills

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• Chat Support / Customer Service experience
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• Exposure to Healthcare, Insurance, or Managed Care domains
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• Familiarity with CRM and chat tools
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• Excellent typing speed and multitasking abilities
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Job Highlights

✔ Attractive Salary (Based on Experience)

✔ Two-Way Cab Facility

✔ 1 Month Client Training

✔ Night Shift Opportunity

✔ Career Growth in Customer Support Operations

Complete a 60-second Typing Test on TypingTest.com before attending the interview.