Job Description
Job Description
Team Lead- Customer Service | US Location: Mohali Shift: US Shift Experience: 4+ Years (2+ Years as Team Lead on paper) What You’ll Do Lead and manage a team of voice process agents. Monitor performance, provide coaching, and conduct regular one-on-ones. Ensure team adherence to quality, productivity, and customer satisfaction metrics. What We’re Looking For Experience: 4+ years of experience in an international voice process, with at least 1–2 years in a leadership role. Mandatory Requirement: Must have BFSI background/Experience
About this job listing
This job opportunity is provided through our
external job listing network. MyJobAlerts helps
you discover job opportunities and redirects you
to the original listing to apply.