Enterprise Content Management

Title: ECM Administrator – IBM FileNet

Experience: 5+ years

Location: Noida

Skills Required: IBM FileNet ECM platform

Notice Period: Immediate joiner or up to 1 month.

We at Coforge are seeking a “ECM Administrator" to support IT operations in a fast-paced manufacturing environment

Key Responsibilities:

• Administer, monitor, and maintain the IBM FileNet ECM Platform.
• Perform installation, configuration, patching, upgrades, and environment maintenance activities.
• Manage users, groups, roles, and access permissions across the FileNet environment.
• Monitor system health, performance, and repository availability.
• Troubleshoot platform, application, and content repository issues.
• Handle incidents, service requests, and problem management activities within agreed SLAs.
• Coordinate with OEM/vendor support teams for issue resolution and escalation.
• Perform backup, recovery, and preventive maintenance activities as per FMS scope.
• Ensure adherence to security, compliance, and operational standards.
• Prepare technical documentation, operational reports, SOPs, and knowledge articles.