Job Description
Salary range - Junior <3 to 4 yrs INR 4,50,000
Mid < 4 to 6 yrs INR 5,50,000
Job Description:
- Provide L1/L2 support for desktops, laptops, and peripherals
- Perform hardware installation, replacement, and basic troubleshooting
- Manage device lifecycle (allocation, tracking, refresh, decommission)
- Support OS (Windows/Mac), software installation, and patching
- Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
- Use tools like Intune/SCCM for device management
- Manage tickets and ensure SLA compliance
- Support onboarding/offboarding and user setup
- Maintain asset and support documentation
- Escalate complex issues to L3 teams
Experience:
- L1: 1–3 years
- L2: 3–5 years
About this job listing
This job opportunity is provided through our
external job listing network. MyJobAlerts helps
you discover job opportunities and redirects you
to the original listing to apply.