Executive

Job Description

. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.

Responsibilities

• Handle customer inquiries via phone in a professional and friendly manner.
• Resolve customer issues and provide solutions promptly.
• Maintain accurate records of customer interactions and transactions.
• Follow Teleperformance’s guidelines and procedures to ensure high-quality service.
• Work collaboratively with team members to improve customer satisfaction.

Requirements

• Graduate or equivalent educational qualification.
• Previous experience in a customer service role, preferably in an international voice process.
• Excellent spoken and written English skills.
• Ability to work flexible hours, including night shifts.
• Reliable internet connection and a quiet, distraction-free workspace at home.
• Strong problem-solving skills and attention to detail.

Kindly share your resume to @yamanurappa.kuri@TeleperformanceDIBS.com

Salary-24-27 takehome

Location Mohali,