Job Description
Job Description – Hardware & Networking Engineer
Position: Hardware & Networking Engineer
Department: IT / Information Technology
Location: Kolkata
Experience: 4 – 8 years
CTC: 5- 10lpa (depends for relevant experience and suitability of the candidature)
Qualification: B.Tech/B.E./BCA/MCA/Diploma in Computer Science, IT, or related field
Employment Type: Full-time
Key Responsibilities
Install, configure and maintain desktop computers, laptops, printers, scanners and other IT hardware.
Provide hardware and software troubleshooting and technical support to employees.
Manage and maintain LAN, WAN, Wi-Fi, switches, routers, firewalls and network infrastructure.
Monitor network connectivity and resolve issues related to Internet, LAN/Wi-Fi, VPN and server connectivity.
Configure and maintain IP addressing, DHCP, DNS and basic network services.
Maintain and troubleshoot Windows operating systems, MS Office and other business applications.
Manage user accounts, access rights and permissions as per company requirements.
Support CCTV, biometric/access-control systems, attendance systems and other IT-enabled devices, where required.
Coordinate with Internet Service Providers, hardware vendors and AMC/service providers for technical issues.
Maintain proper records of IT assets, hardware inventory, software licenses and network equipment.
Perform regular backup, system updates, antivirus/security checks and preventive maintenance.
Assist in installation and maintenance of IT infrastructure at office and plant locations.
Ensure minimum downtime by responding promptly to IT/network-related incidents.
Maintain documentation of network architecture, IP allocation, hardware and troubleshooting activities.
Support implementation of IT security policies and basic cybersecurity practices.
Coordinate with the central IT team for system upgrades, network expansion and new installations.
Required Technical Skills
Strong knowledge of Computer Hardware & Troubleshooting
Good understanding of LAN/WAN and TCP/IP
Hands-on experience with Routers, Switches, Wi-Fi and Firewalls
Knowledge of Windows 10/11 and Windows Server
Basic knowledge of Active Directory, DNS and DHCP
Knowledge of VPN and remote troubleshooting
Experience with printer, scanner and peripheral configuration
Knowledge of network cabling, patch panels and structured networking
Basic understanding of IT security, antivirus and endpoint protection
Good troubleshooting and problem-solving skills
Preferred
Experience in a manufacturing/industrial organization or multi-location company
Experience supporting plant/factory IT infrastructure
Knowledge of ERP/business applications and user support
Knowledge of CCTV, biometric and access-control systems
Experience coordinating with vendors and AMC partners
Certifications such as CCNA, CompTIA A+ / Network+ or Microsoft certifications would be an advantage.