Job Description
Job Description
HCLTech is hiring for International contact Center on 18th Sept 2026 (Inbound calls) Walk-in Drive Details: Date : 18th Sept ,2026 - Friday Location : HCL AMB-6 104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076. ⏰ Time : 10AM - 2:30 PM HR Contact Name: Judith Please carry anyone Government ID proof. Job Description – International contact Center (Voice Process - Inbound calls) Work Location: Sholinganallur and Ambattur -Chennai, India Business Unit: Retail Banking – Mortgages & Consumer Lending Work Location: Sholinganallur Designati on: Associate/ Analyst Proce ss: Inbound Call Experien ce : 1-3 years in International Voice Proce ss Education Eligibili ty: 12th Pass / Any Graduate / Postgraduate Key Responsibilities: Respond to client queries via voice & written communication, ensuring accurate and timely resolutions Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach Regards Judith