Manager, Alumni Engagement

Job Description

Job Roles & Responsibilities:

1. Own and drive alumni engagement across GITAM's alumni geographies, building

and maintaining relationships with the alumni community.

2. Build and strengthen GITAM Alumni Association chapters across India and

international geographies, supporting chapter formation, leadership onboarding,

executive committee set-up, and governance compliance, and serving as the

single point of coordination for chapter activities.

3. Plan and deliver signature alumni events, including Homecoming, reunions, and

regional meets, confirming that internal plans are firm before alumni commitments

are made and coordinating stakeholders for smooth execution.

4. Oversee alumni communication across email, WhatsApp, and the alumni

newsletter, ensuring that all alumni communication is routed and approved

through the Directorate.

5. Track alumni achievements across public and social channels to identify

candidates for recognition, and run the Distinguished Alumni Awards cycle,

including award presentations at campus Homecomings.

6. Oversee the alumni merchandise program, including the design, sourcing, and

availability of GITAM alumni merchandise.

7. Develop dashboards and regular reports covering metrics such as active alumni

participation, chapter health, event participation, volunteerism, mentoring, student

opportunities generated, and other measurable outcomes.

8. Mentor the alumni engagement team and drive continuous improvement of

engagement processes and turnaround times.

9. Audit engagement and event outcomes, and collaborate with internal academic

and functional stakeholders to align priorities and ensure effective execution.

Required Skills & Experience:

1. Bachelor's degree with 8 to 10 years of relevant experience in alumni relations,

program management, community engagement, or stakeholder engagement.

2. Strong written and spoken communication, with the ability to represent the

university to senior alumni and external stakeholders.

3. Demonstrated ability to build relationships and convert them into measurable

outcomes over time.

4. Experience coordinating a team and managing multiple stakeholders and

workstreams.

5. Comfort working with data, metrics, and reporting to track and demonstrate

outcomes.

6. Strong organizational skills and the ability to own outcomes independently.

7. Prior experience in higher education, alumni or corporate relations, or events is

preferred.