Job Description
HCLTech is Hiring for International Voice Process
Interested candidates can walk in for an interview | Freshers are not eligible
Dates: 19th September 2026
Timing: 11:00 AM - 2:00PM
Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301
Work Location: Noida
Contact Persons: Navya/Shruti
Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Designation: Associate/Analyst
Roles & Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
• Assist customers with product information, order status, and general inquiries
• Maintain accurate and detailed records of customer interactions and transactions
• Provide feedback to management on recurring customer issues and suggest improvements
Skill set Required
• Excellent communication skills
• Strong phone contact handling skills, including active listening skills and ability to empathize
• Ability to multi-task, prioritize, and manage time effectively
• Ability to build rapport and trust with customers
• Previous customer support experience is an added advantage
Education-Graduate
Shifts- 24*7