Job Description
Job Description
HCLTech is Hiring for International Voice Process Interested candidates can walk in for an interview | Freshers are not eligible D ates: 7th- 10th September 2026 Ti ming: 11:00 AM - 2:00 PM Walk-In Add ress: No. A 8 & 9, Sector 60, Noida - 2 01301 Work Locatio n: No ida Contact Per sons: Navya/A nku Ple ase carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic dev ices) We are hiring Associates/ Analyst for our Inbound Callin g Process (No Sales, No Upselling, No Cross-Selling). Role Detail s: Designation: Associate/AnalystProcess:Inbound Calling Experience: 1-3 years in International Voice Process Education Eligibility: Any Graduate / Postgraduate ✅ Mandatory Qualifications Excellent verbal & written communication skills Strong problem-solving mindset Ability to multitask and deliver results both individually & as part of a team Key Responsibilities Respond to client queries via voice & written communication, ensuring accurate and timely resolutions. Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach