Onboarding & Compliance Manager

Job Description

Job Title: Manager/ Sr Manager - Onboarding & Compliance

Nature of Job: Onsite and Full time

Location: Sector 98, Noida

Shift timings: 8 PM to 5 AM (US Shift)

About the Role

We are seeking an experienced Healthcare Compliance & Onboarding Manager to lead regulatory compliance initiatives and oversee customer onboarding processes. The ideal candidate will ensure adherence to applicable laws and regulations while optimizing onboarding workflows to deliver a seamless and compliant client experience. This role requires deep expertise in regulatory frameworks, risk assessment, KYC/AML standards, and cross-functional leadership.

Responsibilities:

Compliance Management

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• Ensure compliance with applicable regulatory requirements (e.g., AML, KYC, GDPR, FATCA, etc.).
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• Develop, implement, and maintain compliance policies, procedures, and controls.
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• Monitor regulatory updates and assess impact on business operations.
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• Conduct internal compliance reviews and risk assessments.
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• Liaise with regulatory authorities and manage audits or inspections.
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• Prepare compliance reports for senior management and board members.
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Client Onboarding Oversight

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• Lead end-to-end customer onboarding processes (individual and corporate clients).
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• Ensure thorough KYC, CDD, and EDD procedures are followed.
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• Oversee customer due diligence reviews and risk profiling.
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• Manage onboarding SLAs while maintaining regulatory compliance.
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• Handle high-risk or complex onboarding cases.
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• Implement automation and process improvements to enhance onboarding efficiency.
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Risk Management

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• Identify compliance risks and develop mitigation strategies.
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• Monitor suspicious activities and ensure SAR/STR filings where required.
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• Support enterprise risk management initiatives.
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• Conduct periodic compliance training for internal stakeholders.
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Team Leadership

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• Lead and mentor onboarding and compliance analysts.
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• Establish performance metrics and ensure team productivity.
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• Collaborate with Legal, Operations, Risk, and Technology teams.
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• Drive a culture of compliance across the organization.
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Qualifications

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• Bachelor’s degree in Law, Finance, Business Administration, or related field.
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• 8–10 years of experience in compliance, AML/KYC, onboarding, or regulatory roles.
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• Strong knowledge of financial regulations and risk frameworks.
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• Experience managing regulatory audits and inspections.
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• Proven leadership and stakeholder management skills.
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• Excellent analytical and decision-making abilities.
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Required Skills

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• Deep expertise in regulatory frameworks.
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• Risk assessment capabilities.
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• Strong KYC/AML standards knowledge.
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• Cross-functional leadership.
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Preferred Skills

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• Experience with automation and process improvements.
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• Ability to handle high-risk or complex onboarding cases.
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