Job Description
Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
Job Description :
Position : Inbound Sales & Technical Support Engineer International Voice Process
Location : Ambattur, Chennai (Work from Office)
Shift : Night Shift
Weekly Off : Rotational Weekdays
Inbound Sales Representatives
Responsibilities:
- Field incoming sales calls and chats
- Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs
- Build trusting relationships with customers understanding their needs.
- Offer pre-sales and post-sales support that create high customer satisfaction.
- Identify and maximize opportunities to cross-sell and up-sell to existing customers.
Technical Support Voice Role
Responsibilities:
- Respond promptly, courteously, and knowledgeably to technical support inquiries
- Provide top-tier support to all customers with a goal of first call resolution
- Educate customers on system installation/use, and assist in troubleshooting
- Utilize prior customer support experience to enable customer success and happiness
- Use problem-solving skills to solve customer issues and address concerns
- Outbound calls to current customers to address issues, when needed.
Notice Period : Immediate Joiner/15 Days
Educational Qualification: Any Bachelor’s Degree
CTC: 3 LPA to 5.5 LPA
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
Contact: - Divya : 9025935118
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