Job Description
Job Role:
Oracle Fusion HCM Technical Support Analyst Job Type:
Contract Experience:
6+ Years Job Location:
Remote
Job Description We are seeking an experienced
Oracle Fusion HCM Technical Support Analyst
with strong hands-on expertise in
Oracle Fusion Payroll, Core HR, Fast Formula, OTBI, BI Publisher, HCM Extracts, HDL, and integrations .
The ideal candidate will be responsible for application support, technical troubleshooting, enhancements, reporting, integrations, data management, testing, and release activities across Oracle Fusion HCM.
Key Responsibilities Provide day-to-day technical and functional support for
Oracle Fusion HCM , particularly Core HR and Payroll. Troubleshoot production issues, review open cases, and coordinate with internal teams and Oracle/vendor support for resolution. Analyze Oracle Fusion Payroll setup and data issues and resolve them within agreed turnaround times. Review Oracle release notes and assess potential impacts on existing configurations, integrations, and business processes. Analyze requirements and recommend appropriate technical/configuration solutions. Configure applications based on approved requirements and document functional and technical specifications. Assess the impact of configuration changes across
Fast Formulas, extensions, HR processes, downstream systems, and integrations . Support large and complex
data imports, extracts, validations, and data governance
activities. Develop and maintain integrations and file transfers between Oracle Fusion HCM and third-party systems. Execute
unit, integration, and user acceptance testing
and provide required system documentation and testing support. Develop and maintain reports and queries using
OTBI, BI Publisher, SQL, and other Oracle reporting tools . Support implementation of new Oracle HCM modules and enhancements to existing applications. Document configurations, migration activities, technical solutions, and change-management requirements. Provide Tier 2 support for user 'How To' queries and contribute to job aids and technical documentation.
Required Technical Skills Oracle Fusion HCM Strong experience in
Oracle Fusion HCM Core HR and Payroll . Hands-on experience in application support, configuration, troubleshooting, enhancements, and release management.
Fast Formula Proficiency in developing
Fast Formulas for Payroll and Core HR . Experience designing complex Fast Formulas for
Payroll, OTL, and Absence .
OTBI & BI Publisher Strong experience developing
OTBI reports and dashboards , particularly for Payroll. Experience creating
BI Publisher reports and notifications . Strong SQL skills for data extraction and reporting. Experience with SQL/report performance tuning. Experience creating loopback integrations using Payroll flows and BIP reports.
HCM Extracts Experience configuring
HCM Extracts
for Payroll and other HCM areas. Ability to design complex extraction rules and transfer data to downstream applications.
HDL & Data Migration Strong experience with
HCM Data Loader (HDL)
and spreadsheet-based data uploads. Experience with bulk data uploads/migration for Payroll objects, including element entries and balance adjustments. Ability to map, validate, and reconcile employee data during data conversion.
Integrations Hands-on experience integrating Oracle Fusion HCM with third-party systems such as
Time Management and Benefits platforms . Experience working with
Oracle APIs, BIP reports, SOAP web services, and OIC . Ability to create/configure and invoke SOAP-based web service jobs. Experience implementing
real-time and batch integrations
using Oracle Integration Cloud (OIC).
Good to Have Basic functional understanding of
Oracle Fusion Core HR and Payroll business processes . Exposure to Oracle HCM modules such as
ORC, Talent Management, OLC, Compensation, and Payroll . Knowledge of
BPM Worklist
and HCM integration troubleshooting.
Required Experience & Qualifications 6+ years of Oracle Fusion HCM experience . Experience in
service delivery and vendor management . Bachelor's degree or equivalent relevant experience. Strong experience evaluating requirements and specifications through
development, testing, and deployment . Strong knowledge of
SQL/database queries, data extracts, calculations, formulas, and complex commands . Excellent analytical, troubleshooting, documentation, and communication skills.
Key Soft Skills Strong communication and stakeholder-management skills. Ability to translate complex technical concepts into simple business language. Strong collaboration with functional and cross-functional teams. Ability to provide technical guidance and mentoring to team members. Strong analytical and problem-solving mindset. Consultative approach with the ability to drive decisions. Proactive, innovative, and continuous-improvement mindset. Strong attention to detail and ownership of deliverables.
Oracle Fusion HCM Technical Support Analyst Job Type:
Contract Experience:
6+ Years Job Location:
Remote
Job Description We are seeking an experienced
Oracle Fusion HCM Technical Support Analyst
with strong hands-on expertise in
Oracle Fusion Payroll, Core HR, Fast Formula, OTBI, BI Publisher, HCM Extracts, HDL, and integrations .
The ideal candidate will be responsible for application support, technical troubleshooting, enhancements, reporting, integrations, data management, testing, and release activities across Oracle Fusion HCM.
Key Responsibilities Provide day-to-day technical and functional support for
Oracle Fusion HCM , particularly Core HR and Payroll. Troubleshoot production issues, review open cases, and coordinate with internal teams and Oracle/vendor support for resolution. Analyze Oracle Fusion Payroll setup and data issues and resolve them within agreed turnaround times. Review Oracle release notes and assess potential impacts on existing configurations, integrations, and business processes. Analyze requirements and recommend appropriate technical/configuration solutions. Configure applications based on approved requirements and document functional and technical specifications. Assess the impact of configuration changes across
Fast Formulas, extensions, HR processes, downstream systems, and integrations . Support large and complex
data imports, extracts, validations, and data governance
activities. Develop and maintain integrations and file transfers between Oracle Fusion HCM and third-party systems. Execute
unit, integration, and user acceptance testing
and provide required system documentation and testing support. Develop and maintain reports and queries using
OTBI, BI Publisher, SQL, and other Oracle reporting tools . Support implementation of new Oracle HCM modules and enhancements to existing applications. Document configurations, migration activities, technical solutions, and change-management requirements. Provide Tier 2 support for user 'How To' queries and contribute to job aids and technical documentation.
Required Technical Skills Oracle Fusion HCM Strong experience in
Oracle Fusion HCM Core HR and Payroll . Hands-on experience in application support, configuration, troubleshooting, enhancements, and release management.
Fast Formula Proficiency in developing
Fast Formulas for Payroll and Core HR . Experience designing complex Fast Formulas for
Payroll, OTL, and Absence .
OTBI & BI Publisher Strong experience developing
OTBI reports and dashboards , particularly for Payroll. Experience creating
BI Publisher reports and notifications . Strong SQL skills for data extraction and reporting. Experience with SQL/report performance tuning. Experience creating loopback integrations using Payroll flows and BIP reports.
HCM Extracts Experience configuring
HCM Extracts
for Payroll and other HCM areas. Ability to design complex extraction rules and transfer data to downstream applications.
HDL & Data Migration Strong experience with
HCM Data Loader (HDL)
and spreadsheet-based data uploads. Experience with bulk data uploads/migration for Payroll objects, including element entries and balance adjustments. Ability to map, validate, and reconcile employee data during data conversion.
Integrations Hands-on experience integrating Oracle Fusion HCM with third-party systems such as
Time Management and Benefits platforms . Experience working with
Oracle APIs, BIP reports, SOAP web services, and OIC . Ability to create/configure and invoke SOAP-based web service jobs. Experience implementing
real-time and batch integrations
using Oracle Integration Cloud (OIC).
Good to Have Basic functional understanding of
Oracle Fusion Core HR and Payroll business processes . Exposure to Oracle HCM modules such as
ORC, Talent Management, OLC, Compensation, and Payroll . Knowledge of
BPM Worklist
and HCM integration troubleshooting.
Required Experience & Qualifications 6+ years of Oracle Fusion HCM experience . Experience in
service delivery and vendor management . Bachelor's degree or equivalent relevant experience. Strong experience evaluating requirements and specifications through
development, testing, and deployment . Strong knowledge of
SQL/database queries, data extracts, calculations, formulas, and complex commands . Excellent analytical, troubleshooting, documentation, and communication skills.
Key Soft Skills Strong communication and stakeholder-management skills. Ability to translate complex technical concepts into simple business language. Strong collaboration with functional and cross-functional teams. Ability to provide technical guidance and mentoring to team members. Strong analytical and problem-solving mindset. Consultative approach with the ability to drive decisions. Proactive, innovative, and continuous-improvement mindset. Strong attention to detail and ownership of deliverables.
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