Receptionist

Job Description

Reception Duties

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• Greet and welcome visitors in a professional and friendly manner.
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• Manage the front desk (telephone, email, walk-ins).
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• Answer, screen, and forward incoming calls.
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• Maintain visitor logs and issue visitor passes.
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• Coordinate incoming and outgoing courier/mail services.
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• Ensure the reception area is tidy and presentable.
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• Coordinate incoming and outgoing courier/mail services.
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Administrative Duties

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• Manage office supplies inventory and place orders as needed.
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• Assist in scheduling meetings, booking conference rooms.
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• Maintain records, files, and office documents (both digital and physical).
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• Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials).
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• Handle petty cash and assist in expense tracking.
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• Liaise with vendors, maintenance, housekeeping, etc.
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• Prepare and circulate internal communications, memos, or notices.
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• Handle incoming calls professionally and route them to relevant departments.
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• Manage visitor access, maintain the visitor log, and ensure ID verification.
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• Receive and dispatch courier, mail, and inter-branch communication.
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• Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding.
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• Coordinate administrative support across departments.
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• Maintain branch-level files, employee attendance records, and leave registers.
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• Assist with onboarding processes for new hires (ID creation, document collection, setup).
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• Monitor office supplies and stationery, initiate purchase requests as needed.
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• Liaise with vendors for facility management, security, housekeeping, and AMC services.
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• Maintain petty cash records and assist with routine administrative expenses and bill submissions.
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• Support organizing staff meetings, compliance audits, and training sessions.
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• Assist in scheduling appointments for MD office or senior officials.
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Compliance & Confidentiality

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• Ensure front desk procedures comply with RBI guidelines a d.
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• Maintain confidentiality in handling customer and employee data.
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• Support documentation for internal/external audits and compliance inspections.
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