Job Description
Job Description
We are seeking a proactive and technically Highly skilled Regional Manager /AVP Engineering Services SMC to drive/Accountability and Ownership of Multiple customer Utility O&M services support to the M&E customers. Ensure 100% Business retention on O&M services. Techno Commercial Survey and Proposal Support to sales team . Ensure adequacy of skilled resources availability to O&M customer. Accountability for 100% revenue billed for all O&M customer through Team. Customer interaction and customer relation/upkeep on M&E for all regions. Accountability to maintain Standardization of M&E operations and documents Training assurance for all M&E customer. Ensure safety and PPE standards are met for all O&M customers. Incident and Accident Report accountability within TAT of O&M customer. Ensure 100% SOW and SLA KPI delivered to M&E customers. Ensure ESG parameters are adhered at sites on O&M Ensure Organic Growth with the existing customer. As instructed and required by the reporting manager. Laise with SMC internal departments for on site business UPKEEP. Qualifications: Bachelor’s degree in Electrical/ Mechanical or Industrial Engineering. MBA preferred. 10- 15 years of experience in Utility /Infra Operation and Maintenance skills in FM space Preferred if he headed Engineering department of any small or big IFM company. Strong understanding of utility systems, maintenance practices, and asset lifecycle management. Knowledge of O&M KPIs, SLAs, and condition-based or predictive maintenance methods. Excellent communication, negotiation, and stakeholder management skills. Proficiency in MS Office, Excel, PP and related software. Familiarity with CMMS (Computerized Maintenance Management Systems) or SCADA integration in O&M. Understanding of HSE standards and compliance requirements in utility operations.