Sales Specialist

Job Description

Key Responsibilities

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• Manage and respond to inbound leads generated through digital campaigns, website, referrals, and other channels.
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• Qualify prospects by understanding their business needs, challenges, budget, and purchase intent.
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• Drive the complete B2B sales cycle, from initial lead engagement through negotiation and closure.
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• Present and demonstrate SaaS, software, and IT products to prospective customers.
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• Conduct discovery calls and map customer requirements to suitable product solutions.
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• Build and maintain strong relationships with prospects and key decision-makers.
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• Follow up consistently with prospects to improve lead-to-opportunity and opportunity-to-conversion rates.
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• Prepare proposals, quotations, and commercial discussions in coordination with internal teams.
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• Handle customer queries and objections using a consultative sales approach.
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• Maintain accurate lead, opportunity, and follow-up information in CRM systems.
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• Coordinate with Product, Presales, Marketing, and Customer Success teams for smooth deal closure and onboarding.
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• Track sales pipeline, revenue targets, conversion metrics, and sales activities.
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• Identify upselling and cross-selling opportunities within existing accounts.
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• Stay updated on SaaS, cloud, enterprise software, and IT product trends and competitor offerings.
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Required Skills & Experience

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• 3–6 years of experience in B2B sales, preferably in SaaS, IT products, software, or technology services.
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• Strong hands-on experience in inbound sales and lead conversion.
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• Proven experience selling SaaS / cloud-based / IT products to businesses.
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• Good understanding of B2B sales cycles and consultative selling.
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• Strong communication, presentation, negotiation, and objection-handling skills.
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• Experience working with CRM tools such as Salesforce, HubSpot, Zoho, or similar platforms.
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• Ability to engage with business owners, CXOs, IT heads, and other decision-makers.
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• Target-oriented with strong follow-up and relationship-management skills.
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• Ability to understand technical products and explain their business value in simple terms.
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