Job Description
🚀 WE ARE HIRING | SME – Networking (L3)
Location: Hyderabad
Work Mode: Work from Office (WFO)
Experience: 8+ Years
Shift: 24x7 Support
We are looking for an experienced SME – Networking (L3) to join our growing team at SHI India
The role involves managing, troubleshooting, and optimizing complex enterprise network environments within a Managed Services setup. The ideal candidate should have strong hands-on expertise in network security, SD-WAN, routing, wireless, cloud networking, and advanced L3 troubleshooting.
Key Responsibilities
- Design, implement, and manage scalable and secure network solutions.
- Provide L3-level troubleshooting for complex network, connectivity, and performance issues.
- Manage and troubleshoot Palo Alto Firewalls and Meraki SD-WAN.
- Handle routing, switching, BGP, VPN, SD-WAN, and network security technologies.
- Configure and support Aruba/Mist, Sophos, Fortinet, Cisco, and related technologies.
- Support hybrid and multi-cloud network connectivity and infrastructure.
- Monitor network performance and proactively resolve issues.
- Collaborate with L1/L2 teams, internal stakeholders, and OEM/vendor support teams.
- Drive network automation, monitoring, and operational improvements.
- Maintain accurate network documentation, configurations, and operational procedures.
Mandatory L3 Expertise
Candidates must have strong hands-on experience in:
✅ Palo Alto Firewall
✅ BGP / Routing
✅ Meraki SD-WAN
✅ Advanced Network Troubleshooting
Experience & Skills
- 8+ years of relevant Network Engineering experience.
- Strong experience in a Managed Services environment.
- Hands-on experience with enterprise networking and security technologies.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.
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