Job Description
Job Description
🚀 WE ARE HIRING | SME – Networking (L3)
\nLocation: Hyderabad
\nWork Mode: Work from Office (WFO)
\nExperience: 8+ Years
\nShift: 24x7 Support
\nWe are looking for an experienced SME – Networking (L3) to join our growing team at SHI India
\nThe role involves managing, troubleshooting, and optimizing complex enterprise network environments within a Managed Services setup. The ideal candidate should have strong hands-on expertise in network security, SD-WAN, routing, wireless, cloud networking, and advanced L3 troubleshooting.
\nKey Responsibilities
\n- \n
- Design, implement, and manage scalable and secure network solutions. \n
- Provide L3-level troubleshooting for complex network, connectivity, and performance issues. \n
- Manage and troubleshoot Palo Alto Firewalls and Meraki SD-WAN. \n
- Handle routing, switching, BGP, VPN, SD-WAN, and network security technologies. \n
- Configure and support Aruba/Mist, Sophos, Fortinet, Cisco, and related technologies. \n
- Support hybrid and multi-cloud network connectivity and infrastructure. \n
- Monitor network performance and proactively resolve issues. \n
- Collaborate with L1/L2 teams, internal stakeholders, and OEM/vendor support teams. \n
- Drive network automation, monitoring, and operational improvements. \n
- Maintain accurate network documentation, configurations, and operational procedures. \n
Mandatory L3 Expertise
\nCandidates must have strong hands-on experience in:
\n✅ Palo Alto Firewall
\n✅ BGP / Routing
\n✅ Meraki SD-WAN
\n✅ Advanced Network Troubleshooting
\nExperience & Skills
\n- \n
- 8+ years of relevant Network Engineering experience. \n
- Strong experience in a Managed Services environment. \n
- Hands-on experience with enterprise networking and security technologies. \n
- Strong analytical, troubleshooting, and problem-solving skills. \n
- Excellent communication and stakeholder management skills. \n