Job Description
Job Description
ServiceNow Lead (8+Years) Mohali (1-2 months work from Mohali and then REMOTE) 1 CMDB/ITOM/Mid-server Add to key Responsibilities - ITOM & CMDB Focus Support and enhance ServiceNow ITOM and CMDB capabilities, including Discovery and Service Mapping Assist with CMDB data modeling, CI classes, relationships, and standards aligned to CSDM Troubleshoot discovery issues, identification and reconciliation conflicts, and data quality concerns Configure and support MID Servers and ITOM data sources Assist with integrations using REST/SOAP APIs Add to Qualifications – ITOM & CMDB Focus Strong hands-on experience with ServiceNow ITOM and CMDB. Deep understanding of: CI classes and relationships Identification & reconciliation rules Discovery schedules and patterns CSDM concepts (Foundation, Design, Manage technical services) Experience supporting enterprise-scale CMDB implementations.