Veeva RIM System Administrator/Configuration Specialist

Job Description

The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Your work profile

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• Configure and administer Veeva Vault RIM across Registration, Submission, Publishing, and Submission Archive modules.
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• Own release items end-to-end, Jira enhancements, technical solutioning, configuration build, testing, and deployment.
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• Design and maintain lifecycle states, workflows, action triggers, validation rules, and formula fields.
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• Build and optimize complex multi-pass reports and dashboards to support regulatory operations, metrics tracking, and business reporting needs.
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• Support and troubleshoot integrations between Vault RIM and external systems such as translation management platforms, regulatory databases, and enterprise data sources.
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• Develop and maintain Veeva SDK-based customizations including action triggers, and custom triggers to extend platform capabilities beyond standard configuration.
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• Support OAuth 2.0 / Entra ID (Azure AD) authentication setup and troubleshooting for Vault integrations and connected applications.
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• Serve as a key liaison between Client, Veeva, and other external/internal stakeholders including regulatory, labelling, and alliance partner teams.
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• Utilize Postman to execute API calls, test endpoints, and debug integration issues between Vault RIM and external systems.
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• Configure and manage Vault security including custom sharing rules, matching sharing rules, dynamic access control, application roles, permission sets, and security profiles to ensure compliant and role-appropriate access across RIM modules.
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Key skills required:

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• 4 to 8 years of experience in Veeva Vault administration, preferably Vault RIM.
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• Bachelors/Master Degree (preferably BE/BTech) with Programming background is must.
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• Strong working knowledge of VQL, validation rules, action triggers, lifecycle configuration, and formula fields.
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• Hands-on experience building complex multi-pass reports and configuring dashboards within Vault.
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• Proven experience supporting or building Vault integrations with external systems (APIs, Vault-to-Vault connections).
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• Working knowledge of Veeva SDK (Java-based entry actions, custom triggers).
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• Understanding of OAuth 2.0 / OpenID Connect authentication flows, preferably with Azure AD / Entra ID integration experience.
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• Solid understanding of regulatory submission content plans, dossier items, registration tracking, and publishing processes.
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• Proven experience with configuration management and system validation in GxP settings.
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• Familiarity with GxP and validation documentation standards.
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• Strong interpersonal skills with the ability to coordinate across global teams and vendors.
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• Hands-on experience using Postman for API testing, query execution, and troubleshooting integration failures.
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• Strong understanding of Veeva Vault security model including custom sharing rules, matching sharing rules, dynamic access control, application roles, permission sets, security profiles, and role-based access management in a complex multi-module RIM environment.
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Desired Qualifications:

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• Exposure to AWS services (Lambda, S3, API Gateway) in the context of Vault-related custom solutions or hosted code.
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• Veeva Vault certification (White Belt or above) is a plus.
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• Experience participating in POC evaluations for AI/automation tools within regulatory operations.
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• Graduate degree (Science or Engineering) from premier institutes
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Location and way of working:

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• Base location: PAN India
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• Willingness to travel for short- and long-term durations.
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