Job Description
Customer Service Representative (Chat Support) | 0–2 Years
Walk-In Drive – Hyderabad
Position: Customer Service Representative (Chat Support)
Experience: 0–2 Years
Work Location: Hyderabad
Shift: Night Shift
Work Mode: 100% Work from Office
Share your resume: Aditya.Kishan@artechinfo.in
Walk-In Details
Dates: 12th August – 30th August (Including Saturday & Sunday)
Time: 10:00 AM – 1:00 PM
Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad – 500032
IMPPORTANT: Please mention Aditya Kisan at the top of your resume before attending the interview.
Eligibility
✅ Graduates Only – BA, B.Com, B.Sc, MBA
✅ Freshers and candidates with up to 2 years of experience can apply
✅ Strong written English communication skills
✅ Good typing speed and accuracy
❌ B.Tech, M.Tech, MCA, and BCA candidates are not eligible
Key Responsibilities
- Provide customer support through chat platforms
- Resolve customer queries efficiently and professionally
- Maintain quality and customer satisfaction metrics (CSAT/NPS)
- Document customer interactions accurately
- Handle multiple chat conversations simultaneously
Preferred Skills
- Chat Support / Customer Service experience
- Exposure to Healthcare, Insurance, or Managed Care domains
- Familiarity with CRM and chat tools
- Excellent typing speed and multitasking abilities
Job Highlights
✔ Attractive Salary (Based on Experience)
✔ Two-Way Cab Facility
✔ 1 Month Client Training
✔ Night Shift Opportunity
✔ Career Growth in Customer Support Operations
Complete a 60-second Typing Test on TypingTest.com before attending the interview.