Job Description
Hiring: Program Manager - Last Mile / Rider Operations
We’re looking for a
Program Manager
to drive high-impact initiatives across
Rider Hiring, Supply, Reliability, Productivity, and Last Mile Operations . What you’ll do:
• Drive strategic programs and cross-functional initiatives across multiple teams • Analyze rider supply-demand, operational performance, costs, and key KPIs • Build dashboards, reports, trackers, and performance scorecards • Identify operational gaps and drive data-backed solutions • Lead process improvement, automation, incentive optimization, and operational excellence initiatives • Manage pilots from execution to impact assessment and scale-up • Build SOPs, frameworks, and governance mechanisms • Present insights and recommendations to senior leadership
What we’re looking for: •
4–7 years
of experience in Program Management, Business Operations, Strategy, Analytics, Supply, or Rider/Driver Sourcing • Experience in
E-commerce, Quick Commerce, Logistics, Mobility, or Marketplace
preferred •
Advanced Excel mandatory •
SQL preferred • Strong analytical, problem-solving, and stakeholder management skills • Experience managing cross-functional programs and pilots • Ability to work in a fast-paced, ambiguous environment
Location:
Bangalore Experience:
4–7 Years
Program Manager
to drive high-impact initiatives across
Rider Hiring, Supply, Reliability, Productivity, and Last Mile Operations . What you’ll do:
• Drive strategic programs and cross-functional initiatives across multiple teams • Analyze rider supply-demand, operational performance, costs, and key KPIs • Build dashboards, reports, trackers, and performance scorecards • Identify operational gaps and drive data-backed solutions • Lead process improvement, automation, incentive optimization, and operational excellence initiatives • Manage pilots from execution to impact assessment and scale-up • Build SOPs, frameworks, and governance mechanisms • Present insights and recommendations to senior leadership
What we’re looking for: •
4–7 years
of experience in Program Management, Business Operations, Strategy, Analytics, Supply, or Rider/Driver Sourcing • Experience in
E-commerce, Quick Commerce, Logistics, Mobility, or Marketplace
preferred •
Advanced Excel mandatory •
SQL preferred • Strong analytical, problem-solving, and stakeholder management skills • Experience managing cross-functional programs and pilots • Ability to work in a fast-paced, ambiguous environment
Location:
Bangalore Experience:
4–7 Years
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