Sales Support Coordinator

Job Description

About the Company

Sales Coordination & Business Support to provide end-to-end coordination and backend support to our Sales & Marketing teams.

About the Role

Handle Sales Coordination & Sales Support activities and support day-to-day office coordination and business support activities.

Responsibilities

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• Handle Sales Coordination & Sales Support activities.
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• Manage customer enquiries, calls, emails and routine customer requirements.
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• Process and track customer orders from booking to dispatch/delivery.
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• Coordinate with Sales order, distibutors partner and internal teams.
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• Follow up with customers for pending payments and outstanding amounts.
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• Maintain customer databases, sales trackers and MIS reports.
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• Coordinate quotations, documentation, product information and print/material requirements.
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• Handle routine customer issues and ensure timely escalation/resolution.
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• Maintain proper records and ensure process compliance.
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• Support day-to-day office coordination and business support activities.
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• Ensure timely follow-up and closure of assigned tasks.
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Qualifications

Graduate in any discipline.

Required Skills

Experience in Sales Coordination, Sales Support, Customer Support, Back Office, Order Processing, MIS or similar roles.

Preferred Skills

Excellent communication and customer-handling skills.

Strong coordination and follow-up abilities.

Basic to good knowledge of MS Excel, Word & PowerPoint.

Pay range and compensation package

420000-450000